Proper care and maintenance of your nail drill bits are essential to ensure safety, hygiene, and long-lasting performance. Follow these guidelines to keep your tools in top condition:
1. Clean After Every Use
After each session, thoroughly clean your nail drill bits to remove dust, product buildup, and debris. Use a stiff brush or an ultrasonic cleaner to ensure all particles are removed. For stubborn residues, soaking the bits in warm, soapy water may help.
2. Disinfect and Sanitize
Once cleaned, soak the bits in an EPA-registered disinfectant according to the manufacturer's recommended contact time. This step is crucial to prevent cross-contamination and maintain client safety.
3. Dry Thoroughly
Ensure that the bits are completely dry before storage to avoid rust or corrosion. You can use a lint-free cloth or allow them to air-dry on a clean surface.
4. Store Properly
Store your nail drill bits in a clean, dry container or a dedicated bit holder. Avoid tossing them into drawers or containers where they might bump against each other, which can cause dulling or damage.
5. Replace When Needed
Monitor the condition of your drill bits regularly. Replace any that show signs of wear, dullness, or damage. Using worn bits can compromise performance and client comfort.
6. Avoid Cross-Contamination
Use different bits for natural nails and artificial enhancements. Do not reuse bits between clients without proper cleaning and disinfection.
Important Notes:
- Never soak nail drill bits in acetone or bleach, as these substances can damage the material.
- Always follow your local sanitation standards and the manufacturer’s instructions for cleaning and maintenance.
At Nail Central Market, we are committed to delivering high-quality and reliable products to our customers. Please review our warranty policy carefully. Warranty coverage varies depending on the item category.
Sealed Items
These are brand-new, factory-sealed items.
- Items are quality-checked by our supplier before arriving at our warehouse.
- For certain devices, sealed packaging may be opened before shipment to perform a final Quality Assurance (QA) and ensure functionality.
- While most sealed item sales are considered final, exceptions apply in specific cases. For example, if a product is found to have a factory defect upon opening, if the wrong item was delivered, or if essential components are missing, customers are entitled to seek a resolution. All claims must be supported by proof such as a complete unboxing video, clear photos, and a description of the issue. Contact us immediately for assessment. Valid claims may qualify for replacement, repair, or refund depending on the situation and item condition.
Unsealed Items (Non-Devices)
These are opened but unused items that are not considered electronic devices.
- Returns or replacements are not accepted unless the item is proven defective upon arrival.
- Defects must be reported within a reasonable timeframe (preferably within 7 days of receipt). Issues such as missing items or incorrect orders must be reported within 24 hours.
- All claims must be supported by proof such as a complete unboxing video, clear photos, and a written explanation for assessment.
Devices (e.g., Nail Drills, Curing Lamps, etc.)
Devices are covered by a 7-day warranty for verified factory defects.
- Our team will assess reported issues to determine the appropriate resolution. Replacements will be processed if the defect is confirmed. Refunds may be granted if neither repair nor replacement is feasible.
- All claims must be supported by proof such as a complete unboxing video, clear photos, and a description of the issue.
- QA checks are available by request before shipping.
- Devices may be unsealed for QA, even if originally factory-sealed.
What Is Covered
- Factory defects (e.g., does not power on out of the box)
- Incorrect item received
- Missing parts (must be reported within 24 hours)
- Malfunctions not caused by misuse, mishandling, or external damage
What Is Not Covered
- Change of mind or preference (e.g., color, size, design)
- Damage due to mishandling, dropping, water exposure, or misuse
- Damage caused by improper voltage or plug usage
- Normal wear and tear from regular use
- Issues reported beyond the reasonable warranty period
- Claims submitted without any form of supporting evidence
How to File a Warranty Claim
Contact us within the warranty period via:
- Instagram: @nailcentralmarket
- Email: nailcentralmarket@gmail.com
- Phone/Viber: 0961 827 1721
Please include the following in your message:
- Order number or valid proof of purchase
- Clear photos or videos of the issue
- A short description of the problem
- Unboxing video
Our team will respond within 24 to 48 hours to guide you through the next steps. We are committed to resolving your concerns fairly and in accordance with Philippine consumer protection laws.
